Many relationships between tenants and landlords are built on trust and communication. A good relationship is based on both parties being respectful and considerate of each other. In order for a relationship to be beneficial for both the tenant and the landlord, both parties should be clear about their expectations and what they are willing to do to accommodate each other.
The landlord should always be available to answer any questions the tenant may have and be willing to work with the tenant to resolve any issues that may arise. The tenant should be respectful of the property and keep the area clean and free of damage. They should also notify the landlord of any problems or concerns they may have. By maintaining a good relationship, both the tenant and the landlord can ensure a positive and smooth experience for everyone involved. And it all starts with property managers taking and implementing tenant suggestions whenever possible.
Always prioritize your tenants' safety and peace of mind.
As you sort through tenant suggestions, you'll notice some are suggestions for more convenient, luxury amenities while others are mater of safety. You always want to prioritize your tenants' sense of security within your property. Tenants’ safety should always be a property owner’s number one concern. You can do a lot to ensure your tenants feel safe, from installing security cameras to having a well-lit property.
Consider implementing an intercom system to allow people to enter the building with their own level of clearance. They can also remotely allow guests access from a mobile device. Compare Swiftlane vs. ButterflyMX as two of the top companies offering access control and video intercom systems to choose from. Prioritize your tenants' suggestions for security into account immediately to make them feel safe in their homes.
Improve systems that benefit the overall quality of life for your residents.
Many resident suggestions can help to improve the quality of life for tenants and can also increase the value of the property. By listening to tenant suggestions and implementing them when possible, you can create a better living environment for your tenants and increase the likelihood of retaining them over the long term.
These can often be renovations or improvements to old systems, amenities, and appliances. For example, old, worn-out bathrooms can be a deterrent for potential tenants. It may be time to explore options for something as simple as a bathtub replacement. This is a good place to improve and there are a variety of styles for you to choose from for an upgrade. Improving these simple amenities show your tenants that you care about their comfort and overall quality of life within their space.
Always thank your tenants for their suggestions.
If you're a property manager, then you know that keeping your tenants happy is essential to success. One way to keep your tenants happy is to take their suggestions into account. Thank your tenants for their suggestions, and let them know that you'll be taking their suggestions into account. Let them know that you appreciate their input, and let them know that you're committed to providing them with the best possible experience. Communicating your gratitude and acting on different suggestions will help them feel seen and heard.
Let your tenants know that you're always open to suggestions, and let them know that you're always looking for ways to improve. Let them know that you appreciate their feedback, and let them know that you're committed to providing them with the best possible experience.
Notify tenants of any changes that are being made.
A property manager can keep their tenants informed of changes being made by sending an email notification. In the email, the property manager can outline the changes that are being made and why they are being made. Additionally, the property manager can ask for feedback from the tenants about the changes. This will help the property manager gather information about what the tenants think of the changes.